Frequently AskedQuestions.

Telvana is an AI receptionist for small businesses. It answers your calls 24/7, books appointments, transfers calls, and handles common questions — so you never miss a customer again.

When a call comes in, Telvana's AI answers in your business's voice. It can handle the full conversation: answer questions, book appointments on your calendar, take messages, or transfer the caller to you or your team when needed. No hold music, no voicemail.

Telvana supports English, Spanish, French, Portuguese, German, Italian, Japanese, Korean, Dutch, and Hindi — with more languages being added regularly.

We offer straightforward monthly plans with no hidden fees. See full pricing details on our Pricing page.

Yes. Telvana integrates directly with your calendar (Google Calendar, Calendly, and others) to book, reschedule, and confirm appointments in real time during the call — no back-and-forth required.

Yes. You can configure Telvana to transfer calls to any phone number — your mobile, your front desk, or a specific team member — based on rules you set. Transfers happen seamlessly mid-conversation.

If Telvana encounters something outside its knowledge base, it can transfer the caller to a human, take a detailed message, or offer a callback — whatever workflow you configure. It never leaves a caller hanging.

Most businesses are live within minutes, not months. You tell us about your business, we configure the AI's knowledge base and call flows, and you're ready to go. No technical expertise required.

No. Telvana works with your existing business phone number. We handle the routing — nothing changes on your end.

Yes. Telvana handles unlimited concurrent calls. Whether one customer calls or fifty call at once, every caller gets answered immediately with no hold time.

No contracts. Cancel anytime. We earn your business every month, not through lock-in.

Fully. You control your AI's name, voice, personality, greeting, knowledge base, call flows, escalation rules, and more. Telvana sounds like your business, not a generic bot.