Engineered forImpact.

Discover how Telvana’s AI agents replace manual, repetitive phone workflows across high-volume departments.

General Receptionist

Never miss a call again. Our AI Receptionist handles inquiries, books appointments, and escalates calls when needed, providing a professional experience for your customers.

General InquiriesSmart EscalationAppointment Booking

Outbound Campaigns

Follow up on missed calls, send appointment reminders, and run recall campaigns to re-engage past customers.

Missed Call Follow-UpAppointment RemindersRecall Campaigns

Care Coordinator

Efficiently manage patient notifications and staff coordination with our healthcare-trained AI assistant.

Patient Cancellation NoticesEasy Data ImportStaff Capacity Checks

Transportation Dispatcher

Answer every call instantly. Telvana handles status checks, reschedules, and rider updates so dispatchers can focus on exceptions.

Ride status and ETAsReschedules and cancellationsDriver and passenger notifications

Outage Hotline

Capture outages, share restoration ETAs, and proactively update customers—without long hold times.

Outage intakeStatus & ETRProactive alerts

Claims Assistant

Capture first notice of loss, verify policy details, and provide clear status updates with callbacks when needed.

FNOL intakePolicy & eligibility checksClaim status & next steps

Billing & Payments Assistant

Reduce billing wait times with 24/7 balance lookups, payments, and arrangements.

Balance & usagePayments & arrangementsPlan changes

Maintenance Coordinator

Capture maintenance requests, classify severity, and route to the right on‑call vendor with updates to residents.

Issue intakeSeverity classificationVendor routing

Delivery Ops Assistant

Notify recipients, reschedule time windows, and validate addresses—no phone tag.

Delivery notificationsReschedulesAddress verification

Sales Triage Representative

Ensure your sales team only talks to qualified leads. Our AI pre-qualifies inbound leads, answers their questions, and transfers them seamlessly.

Appointment-time CallsLive TransferFAQ Handling

Have a custom workflow?

Our AI agents can be trained on proprietary CRMs, scheduling systems, and internal wikis to perform tasks uniquely suited to your business.