Follow up on every lead and work every list.
Telvana calls new leads and contact lists inside the hours you set, asks your qualifying questions, books meetings, and transfers interested people to your team.
Outbound campaigns
- Direction
- Outbound
- Calls start from
- Your systems, or a contact list
- Campaign hours
- Only the hours you set
- Languages
- English and Spanish
- Setup
- Built and tested by our team, live in days
- Plans
- From $399 a month, plus one-time setup
Capabilities
What it handles
The first conversation with every lead, without tying up your team.
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01
Lead follow-up
Your systems send new leads through the API and the agent calls while they still remember asking.
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02
List calling
Upload a contact list and run it as a campaign inside the calling hours you set.
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03
Your questions, your script
The agent asks the qualifying questions you choose, and the answers are in the call summary.
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04
Books or transfers
Interested contacts are booked into the calendar you connect or transferred to your team, under rules you set.
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05
Answers questions
Product, pricing and policy questions, answered from your knowledge base.
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06
Results in one place
Every call recorded, transcribed, summarized and tagged, with volume and outcomes broken down by day and by agent.
How it works
You set the list, the script and the hours.
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We build and test the agent
You share the script, the qualifying questions and what counts as a good outcome. Our team builds the agent and tests it before the first call.
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Load the list or connect the trigger
Upload a contact list, or send leads from your own systems through the API. Set the days and hours calls are allowed.
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Work the results
Meetings land in the calendar you connect, interested contacts reach your team, and every outcome is tagged in your dashboard.
Handoff
Where the AI stops and your team takes over
The AI is good at reaching people and asking the first questions. Selling, negotiating and anything high-stakes stays with your team.
Telvana resolves
- Reaching new leads and working the list
- Asking your qualifying questions
- Answering product and pricing questions
- Booking a meeting
Goes to your team
- Negotiation, pricing exceptions and closing
- High-value accounts that need a relationship
- Objections that need a judgment call
- Anyone who asks to speak to a person
FAQ
Common questions.
Who can we call?
The people on the lists you upload or send through the API, inside the calling hours you set. As with your own team's calls, you are responsible for having consent to call them.
Can we control when calls go out?
Yes. Campaigns only call inside the days and hours you set.
What happens when someone is interested?
The agent books a time in the calendar you connect, or transfers the call to the number you choose, under rules you set. Either way the summary and transcript are in your dashboard.
Can campaigns run in Spanish?
Yes. The agent makes calls in English and Spanish.
Use cases
More ways contact centers use Telvana.
- Hold-queue relief Offer callers the AI from your IVR when wait times climb, so the routine calls stop waiting behind the hard ones.
- After hours and overflow Cover nights, weekends and spikes without adding shifts. Urgent calls still reach your on-call team.
- Tier-1 support Status checks, account questions and FAQs, answered from your knowledge base and the systems you connect.
- Scheduling Book, confirm, reschedule and cancel appointments by phone, in the scheduling system you connect.
- Confirmations and reminders Confirm tomorrow's appointments, pickups and deliveries, with changes made on the call.
Put AI agents to work in your contact center.
Book a demo. We'll walk through your call types, show you which ones Telvana can take, and let you hear it handle one.