AI voice agents for dental practices and DSO contact centers
Most patient calls are routine: book, confirm, reschedule, ask about hours or insurance accepted. Telvana answers them right away and transfers anything clinical or complex to your team.
Dental
How dental teams use Telvana
Take the routine calls off the front desk and the central call team.
Scheduling and confirmations
Books, confirms, reschedules and cancels appointments in Open Dental or the systems you connect, and calls patients from an uploaded list or a trigger from your systems to confirm upcoming visits.
Patient questions
Hours, locations, insurance accepted, directions and new-patient paperwork, answered from your knowledge base.
After hours and overflow
Answers when the office is closed or every line is busy, takes the details, and routes urgent calls under the rules you set.
How it works
Live in days.
We build it with you. You approve it.
-
01
Tell us how your calls run
Locations, providers, hours, insurance accepted, and which calls should go to a person.
-
02
We build and test your agent
Greeting, scheduling rules, answers and transfer rules, tested on real call types. You review and approve.
-
03
Point calls at Telvana
Add a phone menu option or forward overflow and after-hours calls to your Telvana number.
Put AI agents to work in your contact center.
Book a demo. We'll walk through your call types, show you which ones Telvana can take, and let you hear it handle one.