Voice AI for Delivery Operations

Keep shippers, drivers, and recipients aligned—no phone tag or missed updates.

How logistics teams use Telvana

Automate status, reschedules, and address validation.

Delivery notifications & reschedules

Confirm delivery windows, reschedule time slots, and send confirmations.

Driver check-in & dock instructions

Provide site access info and capture arrival/departure events.

Address verification

Validate and correct addresses to reduce failed deliveries.

Plug into your stack

Connect TMS/WMS/carrier data and define clear routing.

Connect ops data

Integrate TMS/WMS and carrier APIs for live status.

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Set policies

Define reschedule rules, POD requirements, and escalation paths.

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Launch

Track interactions with outcomes and webhooks.

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Cut status calls and reduce delivery failures with proactive, automated updates.

The Telvana Difference

30%

Fewer status calls (target)

24/7

Always available

35%

Reduction in failed deliveries (target)