Voice AI for Delivery Operations
Keep shippers, drivers, and recipients aligned—no phone tag or missed updates.
How logistics teams use Telvana
Automate status, reschedules, and address validation.
Delivery notifications & reschedules
Confirm delivery windows, reschedule time slots, and send confirmations.
Driver check-in & dock instructions
Provide site access info and capture arrival/departure events.
Address verification
Validate and correct addresses to reduce failed deliveries.
Plug into your stack
Connect TMS/WMS/carrier data and define clear routing.
Connect ops data
Integrate TMS/WMS and carrier APIs for live status.
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Set policies
Define reschedule rules, POD requirements, and escalation paths.
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Launch
Track interactions with outcomes and webhooks.
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Cut status calls and reduce delivery failures with proactive, automated updates.
The Telvana Difference
30%
Fewer status calls (target)
24/7
Always available
35%
Reduction in failed deliveries (target)