Voice AI for Property Management

Triage maintenance, fill tours, and keep tenants informed—without overflowing your inbox.

How property teams use Telvana

Automate high-volume inbound and after-hours calls.

Maintenance triage & dispatch

Capture issue details, classify severity, and route to on-call vendors.

Leasing inquiries & tour scheduling

Answer availability and pricing, collect lead info, and book showings.

Rent & billing

Handle balances, payments, and documentation status with clear next steps.

Deploy with control

Plug in PMS/CRM data and escalation policies.

Connect PMS/CRM

Sync tenant records, units, and work-order data.

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Configure routing

Define on-call escalation, vendor groups, and leasing thresholds.

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Go live

Full logging and follow-ups via SMS/email.

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Resolve more requests after hours and keep residents satisfied—automatically.

The Telvana Difference

30%

Fewer after-hours escalations (target)

24/7

Tenant support

20%

Faster work-order routing (target)