Transportation DispatcherAutomated.
Answer every call instantly. Telvana handles status checks, reschedules, and rider updates so dispatchers can focus on exceptions.
Zero Headcount
Scale instantly
10k+ Dials/Day
Infinite capacity
Instant Analysis
Real-time routing
Ride status and ETAs
Provide accurate pickup times and vehicle locations for riders and facilities.
Reschedules and cancellations
Move a pickup or cancel a ride in seconds and keep systems in sync.
CRM Sync Complete
HubSpot + Google Calendar
Driver and passenger notifications
Notify drivers and riders about late vehicles or updated instructions.
Why deploy an AI Transportation Dispatcher?
Because Scale should never be bottlenecked by human bandwidth.
How It Works
Execution Framework
Caller dials
Riders or facilities call your dedicated line for help.
AI responds
The agent resolves status checks and reschedules or escalates when needed.
Dispatch is updated
Every interaction is logged and systems are updated with outcomes.
Frequently Asked Questions
Will riders accept an AI answering status calls?
Yes. Most callers want fast, accurate answers. The agent is transparent and escalates to a dispatcher whenever needed.
How does it connect to our dispatch system?
We connect to your dispatch/TMS and GPS data to provide real-time answers and log outcomes with full context.
What about after-hours coverage?
Telvana provides 24/7 coverage with clear escalation policies for urgent issues.
Deploy your AI Transportation Dispatcher.
Book a demo to see how Telvana fits into your specific workflow.