TransportationReinvented.
Keep riders informed, reduce hold times, and automate routine calls so your dispatchers can focus on exceptions.
Zero Headcount
Scale instantly
10k+ Dials/Day
Infinite capacity
Instant Analysis
Real-time routing
Real-time ride status
Share accurate ETAs and vehicle locations without sending callers to voicemail.
Schedule and reschedule
Book new rides, update times, or cancel trips in seconds while syncing to your system.
CRM Sync Complete
HubSpot + Google Calendar
Incident handling
Proactively notify riders about delays, breakdowns, or weather changes and offer alternatives.
The industry standard relies on human bottlenecks.
Our Transportation agents operate instantly, flawlessly, unconditionally.
How It Works
Implementation Framework
Connect operations data
Tie into dispatch, GPS, or TMS feeds to power real-time answers.
Tune call workflows
Define booking rules, escalation paths, and notifications.
Launch
Start answering calls immediately with complete transparency and logs.
Frequently Asked Questions
How do you handle surges during incidents?
Telvana absorbs peak demand with self-service status and proactive updates, reducing queue times. Voice AI complements web and SMS alerts with instant answers on the phone line.
Can we keep control over escalations?
Yes. You define escalation policies and live-transfer thresholds so exceptions reach the right on-call staff with full context.
Transform your Transportation operations.
Book a demo to see how Telvana fits into your specific workflow.