Voice AI for Manufacturing
Answer supplier questions, coordinate deliveries, and route urgent calls without tying up the front desk.
How manufacturers use Telvana
Keep operations moving with fast, accurate answers on every call.
Order and delivery status
Provide up-to-date order information and dock instructions to drivers and partners.
Parts and inventory inquiries
Share stock levels, lead times, and alternatives without waiting on hold.
After-hours escalation
Route urgent incidents to the right on-call manager while logging every detail.
Vendor onboarding & compliance
Answer vendor FAQs, collect documents, and route exceptions for review.
Get started quickly
Connect your order systems and define simple rules for escalation.
Connect data sources
Pull live order and inventory information for accurate answers.
Configure call handling
Define which calls resolve automatically and which escalate.
Launch and monitor
See clear logs of every interaction and outcomes.
Give partners clear answers and keep production on schedule.
The Telvana Difference
30–50%
Reduction in routine phone traffic (target)
24/7
Always available line
15–30%
Faster incident routing (target)