Simpletalk, LLC, the company behind SimpleTalk AI, filed a voluntary Chapter 7 petition on October 5, 2026 in the U.S. Bankruptcy Court for the Southern District of Florida. The website is offline. Before you shop for a replacement, figure out which pieces of your setup you actually hold: the phone number, the prompt, the recordings, and the payment account behind anything that runs inside your CRM.
The agencies hit hardest were not the ones with the most complicated agents. They were the ones whose phone numbers, dashboard logins and workflow billing all sat inside somebody else's account. Rebuilding an agent takes days. Getting back a number you do not hold can take much longer, and sometimes it never happens.
What the court record shows
The docket is public on CourtListener, and it is worth reading yourself rather than taking anyone's summary of it, including this one. Simpletalk, LLC, case 26-23313, U.S. Bankruptcy Court for the Southern District of Florida:
| Docket entry | Filed |
|---|---|
| 1. Voluntary Petition Ch 7 | October 5, 2026 |
| 2. Corporate Ownership Statement | October 5, 2026 |
| 3. Disclosure of Compensation | October 5, 2026 |
| 4. Meeting of Creditors 7, labeled "Business No Asset" | October 5, 2026 |
| 5. Notice of Deficiency | October 6, 2026 |
| 6 and 7. BNC Certificates of Mailing | October 9, 2026 |
| 8. Schedules/Statements or Amended Schedules/Statements | October 19, 2026 |
The docket lists Joel L. Tabas as trustee. Schedules landed on October 19, the filing in which a debtor lists its assets and liabilities.
Outside the court record: the SimpleTalk website is offline, and reports since mid-October say customers can no longer sign in, so prompts and recordings that only ever lived in the dashboard are out of reach. Users in the r/gohighlevel community reported that service stopped in late September, that texts stopped going out, and that premium GoHighLevel workflow actions failed once the wallet under SimpleTalk's own agency ran dry. Those are user reports rather than anything we can confirm, and the picture varied from one account to the next.
One point from the reports does deserve weight, because it decides what your options are. A phone number issued under a vendor's own carrier account can usually be moved only by the account holder. In a Chapter 7 case, that account is administered by the trustee. Nobody else can promise you that number back, us included.
What to check today
Work through this before you talk to a single replacement vendor. It takes under an hour per client and it changes which replacement is right for you. Fill in the middle column with a name, not a guess.
| What to find | Where to look | What to do about it |
|---|---|---|
| The number callers dial | Your carrier portal, then GoHighLevel Settings, Phone Numbers. If neither lists it, the vendor bought it | If it is yours, you are fine. If it is not, plan on a new number for the replacement agent |
| Whether calls reach anyone right now | Call your main line from a phone outside the office | If nothing answers, point the forwarding at a staffed line or voicemail today, before anything else |
| The agent's prompt, hours, services and transfer rules | The vendor dashboard if you can still sign in; otherwise your team's own notes and whoever wrote the script | Export it while a login works. If it does not, your staff can reconstruct the real rules faster than you expect |
| Recordings, transcripts and call summaries | Contact notes, custom fields and the booking or summary emails that landed in your inbox | Whatever reached your CRM or your email is yours. Treat anything that stayed in the dashboard as gone |
| Bookings the agent made | Your own calendar | Appointments already on the calendar are safe. Check the next two weeks for ones nobody confirmed |
| The payment account behind premium actions in your CRM | GoHighLevel Settings, Company Billing: whose agency is your sub-account under? | If it is not your agency, move the sub-account or expect those actions to stop without notice |
| Workflows that started the agent or waited on its reply | GoHighLevel Automation. Search your workflows for the vendor's webhook URL | List every one. A workflow waiting forever on a reply that will never come fails silently |
| Contacts and conversation history | Your CRM | Export a copy anyway. This is the asset you would least like to rebuild |
Almost everything you need survives in your CRM, your calendar, your carrier portal and your team's heads. What does not survive is whatever lived only in the vendor.
Three ways to replace it
These are kinds of replacement, not a shortlist. Each one fails in a different place, which is why the questions in the next section matter more than the feature list.
| Option | What you do | What you hold | Where it gets hard |
|---|---|---|---|
| Your CRM's built-in voice agent | Turn it on in the account you already pay for and write the prompt yourself | The number and the configuration sit in your own account | You own the tuning. A call flow with real branching takes longer to get right than a demo suggests |
| A build on a voice-AI developer platform | Build the agent, bring your own number from your carrier or your CRM's phone product, wire up the booking | Everything, as long as the number and the API keys are in your name | It is a software project, and somebody on your team owns it from the day after launch onward |
| A managed platform that builds it for you | Hand over your scripts, rules and call types; the vendor builds, tests and runs it | Depends entirely on the contract. This is where you have to ask | You are depending on a vendor again, so vendor risk is the thing you are actually buying or avoiding |
If cost is the deciding factor, our guide to comparing what voice agent platforms charge works through turning any quote into a cost per contact, which is the form these options can actually be compared in.
Questions to ask any replacement vendor
Score each answer 2, 1 or 0 and add them up. The scoring bands below are our planning heuristic rather than an industry benchmark, but the questions come straight from what actually went wrong.
| Ask | 2 points | 1 point | 0 points |
|---|---|---|---|
| Whose name is on the phone number my callers dial? | Mine, at my carrier or in my own account | Theirs, and they will move it to my account on request | Theirs, with no path to mine |
| Can I export my prompts, transcripts and recordings myself, today, without asking you? | Yes, from the portal, whenever I want | Yes, if I email support | No |
| Whose payment account funds anything that runs inside my CRM? | Mine | Theirs, with my card on file | Theirs |
| Do my client sub-accounts sit under my agency or yours? | Mine | Mine, after a migration they will do | Theirs |
| If I leave in six months, what exactly do I walk away with? | A written list naming each artifact | A verbal answer | Nothing specific |
| What happens to my calls on a day your service is down? | A documented fallback I control, such as forwarding to a staffed line | They will call me | No answer |
| Who builds the agent, and who can change it afterwards? | Named, with my own edit access | They build it and make changes on request | Unclear |
A total of 12 or more means the vendor relationship is replaceable, which is the kind you want. From 8 to 11, you have specific gaps to close in writing before you sign. Below 8, the vendor holds the parts of your phone setup you would need in order to leave.
Whatever you pick, test it on your own call types before a customer hears it. Our guide to conversational AI for customer service includes a twelve-conversation test set for exactly that, and the broader picture of what AI agents handle on calls is in our AI call center guide.
Where Telvana fits
We are one of the managed options in the table above, so take this as disclosure rather than a neutral recommendation.
Our team rebuilds the agent from whatever you still have: scripts, any prompts you exported, call recordings, your FAQs and your transfer rules. We have no access to SimpleTalk accounts, so nothing moves over automatically and we cannot recover a number or an agent from one. Plan on three to five business days from the point your details arrive.
On the pieces the checklist above cares about: during a call the agent checks availability and books the appointment on the GoHighLevel calendar you connect, using a private integration token from your own sub-account. Your number stays where it is, because any phone system that can forward or transfer a call to an outside number works, including a GoHighLevel LC Phone number. Agencies get a separate workspace per client, each with its own agents, numbers and reporting. Pricing starts at $399 a month based on call volume, plus a one-time setup fee.
The switch page at /simpletalk has the full detail and a booking link.
Frequently asked questions
Did SimpleTalk AI file for bankruptcy?
Court records show a Chapter 7 case for Simpletalk, LLC, filed on October 5, 2026 in the U.S. Bankruptcy Court for the Southern District of Florida, case 26-23313. The docket lists the voluntary petition as entry 1, a meeting-of-creditors notice labeled "Business No Asset" as entry 4, and schedules filed on October 19. It is public on CourtListener.
Has SimpleTalk AI shut down?
The SimpleTalk website is offline and reports since mid-October say customers can no longer sign in. Users in the r/gohighlevel community reported that service stopped in late September. We cannot confirm the state of any individual account, and some users lost service earlier than others.
Can I still log in to export my SimpleTalk agents?
Try it, because it costs nothing and it is the only way to get your prompts, mid-call actions and webhook URLs back intact. If the login does not work, stop spending time on it and rebuild from what landed elsewhere: contacts and notes in your CRM, your calendar, booking and summary emails, and your team's own rules about hours, services and transfers.
Can I keep the phone number my SimpleTalk agent answered?
If the number sits in an account you control, such as your carrier or your own CRM phone account, yes. Forward it to whatever answers next. If SimpleTalk provided the number, it may sit in SimpleTalk's own carrier account, which only the account holder can move, and that account is now administered by the trustee. No replacement vendor can promise you it back.
What is the best SimpleTalk AI alternative for GoHighLevel?
It depends on which of the three options above matches how much of the work you want to own. Score the candidates on the seven questions above rather than on feature lists. The feature lists were not what failed. Telvana is one of the managed options, and what we can and cannot do for a GoHighLevel sub-account is on our SimpleTalk switch page.
Get your calls answered again
If your voice agents ran on SimpleTalk AI, bring us whatever you still have and we will tell you what a rebuild looks like on your call types. Start at /simpletalk.